This has been such a challenging year for each and every one of us. As mental health professionals and practitioners, we understand the devasting impact of the virus upon the health and well-being of our communities – making compassionate care that addresses the effects of the pandemic while moving treatment goals forward, a vital and necessary service.

Throughout the pandemic, our clinical leadership has remained committed to providing comprehensive treatment for mental health challenges and worked tirelessly to ensure that our staff, clients, and families felt safe and supported during the pandemic.

We will continue to closely monitor guidelines established by the CDC, state, and local health agencies, develop safety protocols and treatment programming that are reflective of their recommendations, and adjust programming and health and safety procedures as necessary.

There is no one-size approach to managing the complications and uncertainty of these times. To that end, we are offering full in-person, hybrid, and telehealth solutions so that we may better serve the diverse needs of each of our clients and families. To learn more about our treatment programming and health and safety policies and procedures, please don’t hesitate to reach out to us directly.

In-Person Treatment

Significant attention has been given as to how to best conduct in-person programming in a manner that prioritizes the physical safety of CW clients and staff. Below are some of the practices and guidelines we will be implementing.

  • All staff onsite have been fully vaccinated against COVID-19.
  • Community West will restrict non-essential visitors during regular business hours.
  • Cornerstone Plaza (1990 S. Bundy Drive) has implemented several safety measures to protect common spaces such as social distancing and mandatory masks in all common areas, capacity restrictions when riding in elevators, increased frequency of cleaning common areas and high-touch points, and updated HVAC air filtration systems that meet CDC guidelines and maximize air flow.
  • Clients must arrive to the center wearing an appropriate protective mask. Appropriate protective masks include N-95, KN-95, surgical masks, hybrid masks, and/or two-layer cotton masks. Masks must be secured and are required at all times.
  • A temperature check and health screening will be conducted daily upon arrival.
  • Physical distance of 6-feet will be maintained throughout all activities. Gestures including handshakes or other forms of greeting that break physical distance should be avoided.
  • If a client is experiencing a significant need for a snack, then wrapped and sealed snacks will be provided.
  • We strongly encourage clients to bring individual water bottles from home. Clients are not allowed to share water bottles under any conditions. If a client forgets their water bottle, disposable cups are placed next to water dispensers.
  • All Community West therapy rooms have HEPA air-purifiers matched to accommodate room size. The “Four Stage Filtration System” (Pre-filter, Deodorization filter, True HEPA filter, Vital Ion) captures and reduces up to 99.97% of particles 0.3 microns in the air, including pollen, pollutants and other allergens.
  • Hand sanitizer dispensers are located throughout the suite and should be used with regularity and handwashing is strongly encouraged as one of the most effective ways to prevent the spread of COVID-19.

Hybrid / Telemedicine Solutions

We recognize that some clients may need to incorporate some or full telehealth programming. We encourage you to contact us so that we can assess your specific needs and discuss a tailored treatment plan that will integrate telemedicine.

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